Privacy policy

Managing and Processing of Personal Data

The following Personal Data Protection Policy (together with our Terms and Conditions) sets out the conditions under which PROMOLOG s.r.o. uses and protects all personal data and other related information that are provided to PROMOLOG s.r.o. when using its website. PROMOLOG s.r.o. is legally bound to protect your privacy, including your personal data, and undertakes to observe this obligation in a regular manner. We make any requests for disclosure of your personal data when using this website, even on other occasions, only in accordance with applicable laws, including our internal regulations, which supplement them. We are constantly monitoring the current state of legislation in the field of personal data protection, and we are constantly updating the protection of personal data in our company. These changes and amendments to our Privacy and Data Protection Policy will also be updated on our website, which will be reflected in changes and updates to this Privacy and Data Protection Policy. Therefore, users are asked to monitor this policy on regular basis. However, any changes to our Privacy and Data Protection Policy undertaken will serve to enhance the protection of users’ personal data and increase user comfort when in contact with us.

For the purposes of communication with our customers, business partners or visitors to our website we only collect personal data that are necessary to fulfil our contractual obligations or for the purposes of our efficient mutual communication and improvement of our services or communication with people interested in our products and services. We also collect these personal data from our partner companies for which we deliver the goods to their customers.

For the above-mentioned purposes, we usually obtain your address (contact) personal data such as your name, surname, home address (or postal code only), e-mail, telephone number, and the like. We only collect these personal data if legally permitted, other personal data such as your interests and preferences, or information about your visits to our website we only collect with your explicit consent, which can be withdrawn unilaterally at any time.

We collect the personal data we have obtained so that we can properly fulfil our contractual obligations, understand your preferences better and consequently provide you with better services and products. We use the information from your visits to our website to improve and develop our website. For this purpose, we will also notify you of changes on our website, changes in products or services from time to time.

Information about our promotions regarding new products, special offers, market research etc. will only be sent with user’s consent.

As allowed by legislation, we perform data analysis of visits to our website to learn about shopping trends, customer preferences, traffic on our website etc. At the same time, this information serves to enhance the security of our website and the security of your personal data. We will only provide information about your personal data or your activities on our website to others if we are obliged to do so or permitted by legislation.

Personal Data Security

Protection of your privacy and your personal data is very important for PROMOLOG s.r.o. We comply with all applicable European Union laws, Czech laws and other personal data protection laws and we consider all your information to be confidential. We have effective systems in place to protect personal data and we strive to prevent unauthorized access, loss or damage to personal data that we process or collect, including the processing and collection of the personal data through our website.


A cookie is a small text file that, after visiting our website, requires to be downloaded to your personal computer, smartphone, tablet, or other device that you use to access the websites. You can reject this file or erase it later. Cookies are used to record internet traffic and include the identification of the websites that are used, the products you viewed, the time spent browsing and they are also used to remember your preferences. This helps us analyse the website traffic data to improve the user environment of our website. Overall, cookies help us provide you with better websites, which also allow us to track which websites you consider useful. However, cookies do not contain your personal data in any case. You can learn more about cookies yourself, for example, at

Links to Other Websites

Our website may contain links to other third-party websites. However, we have no control over third-party websites and they are not subject to our personal data protection policies. Their own personal data protection policies will apply to your personal data, which may differ from our policies. As we refer to the websites of our reputable business partners, we are convinced that their personal data protection is sufficient. However, if you have any questions, you should follow the information on their websites.

Your Control over Personal Data

You can limit the processing of your personal data in the following ways:

a) If you do not want to receive marketing information you can unsubscribe at any time from all e-mails sent to you and disconnect from such e-mail communication by clicking on the link or you can inform us about it by post at: PROMOLOG s.r.o., K terminálu 687/2 61900 Brno, Czech Rep., or by e-mail at:

b) We will not sell, distribute or provide your personal data to third parties unless we have your explicit consent or unless we are legally entitled to do so.

c) Under the terms and conditions set forth by legislation, we will provide you with further information regarding your personal data, or under the terms and conditions set forth by legislation, we will transfer your personal data to your designated person, based on your request.

d) If you make a specific request, we will delete your personal data that you provided to us in accordance with the relevant legislation, or you can use your right to be forgotten if it is in accordance with the relevant legislation.

If you believe that any of your personal data that we manage or process are incorrect, please e-mail us at any of the above addresses, where you may also receive answers to your personal data protection concerns.